Privacy Policy

1. Who we are

This website is operated by Servant Moving LLC, a limited liability company registered in Connecticut, USA, with a mailing address at 755 Matianuck Ave, Windsor, CT 06095.

2. What information we collect

We collect information you give us directly, primarily through our quote request form and our online booking agreement. This may include:

• Full name
• Phone number and email address
• Preferred moving date
• Moving-from and moving-to locations (city and state)
• Property size, preferred crew size, and the services or optional extras you ask about
• Any additional notes you choose to provide
• When you sign a booking agreement: the name you type as your signature, the date and time you sign, and basic technical information about your browser

We do not collect or store payment card numbers on this website — online card and PayPal payments are taken by our payment providers on their own secure pages. We do not knowingly collect government ID numbers or other sensitive personal data through this website.

3. How we use your information

• To respond to your quote request and arrange your move
• To contact you by phone, email, or text about your booking
• To issue invoices, take payment, and keep business and tax records
• To keep a record of the terms you agreed to when you booked
• To improve our services and this website

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

4. Who we share it with

We use a small number of service providers to run this website and our business. They only receive the information needed to perform their function:

• FormSubmit.co — processes and emails quote and booking form submissions to us
• Netlify — hosts this website and keeps standard server logs (such as IP address and browser type)
• Payment and invoicing providers — receive the details needed to invoice you and take payment when you pay online

We do not sell personal information, and we do not share it with third parties for their own marketing purposes.

5. How long we keep it

We keep quote and booking information for as long as reasonably necessary to provide our services, maintain business records, and meet legal or accounting obligations — typically no longer than a few years after your last contact with us, unless we're required to keep it longer by law.

6. Your rights

You can ask us to:

• Tell you what personal information we hold about you
• Correct inaccurate information
• Delete your information, where we're not required to keep it for legal reasons
• Stop using your information for a particular purpose

Depending on your state of residence, state privacy laws (for example, the Connecticut Data Privacy Act or the California Consumer Privacy Act) may give you additional rights, including the right to know what personal information we've collected and to request its deletion. We do not sell personal information as defined under these laws. To make a request, contact us using the details in Section 11.

7. Cookies

This website does not run advertising or tracking cookies. See our Cookie Policy for full details.

8. Security

We take reasonable steps to protect the information you share with us, including relying on providers that use industry-standard encryption for data in transit. No method of transmission over the internet is completely secure, and we can't guarantee absolute security.

9. Children's privacy

This website and our services are intended for adults arranging a move. We do not knowingly collect personal information from children under 13.

10. Changes to this policy

We may update this policy from time to time, for example as our services or legal obligations change. The "Last updated" date at the top of this page will reflect the most recent revision.

11. How to contact us

For any privacy question or request, contact us at:

Servant Moving LLC
755 Matianuck Ave, Windsor, CT 06095, USA
Email: servantmovingllc@gmail.com
Phone: 959·867·0798